Day off? Hurrah!

Well, it's a freezing rain-y Thursday, but a good day none-the-less. Have the day off which is nice. Means I can spend some time with the hubby. He was home last night when I came home from work. Told me that his birthday was horrid and he didn't want to talk about it. So... I still don't know what's up, but at least he's not P.O'ed at me. So... we're sitting at the library, using their wireless internet and enjoy my day off.

I've made a good friend at work recently. Brendan. He was there for me when Andy was gone and invited me up to talk and whatnot. He let me whine and complain and then gave me some reasons to laugh. The next day at work, he asked how things were. I love when friends just kinda present themselves like that. Keeping friends, and finding new friends has always been something I've struggled with, so this new job, and the new people is really exciting! People who know me, understand me and accept me for who I am. What a great feeling!

The job is going pretty good. There are quite a few people out there who don't know anything about computers, or internet, and therefore, those calls can be frustrating. Then there's the people that know a little more than most people, so they go into their settings, and change everything around. Those calls are usually long and funny, because you can find the weirdest settings. Then there's the people who know usually MORE than me and get frustrated when I can't figure out what they're talking about. All in all, the best calls are the ones from people who just dont know what to do, and you get them back up and running, and they're soooo excited. I had one guy tell me I was 'the bomb'. I also had an Arab tell me that he was so happy with me fixing his internet, that the next time I'm in Ottawa, come to his used furniture store and I'll get a big discount. :) Yeah... okay. Next time I need some used furniture, I'll fly to Ottawa to get some from him. He told me 'Big discount for you! Big discount for your family! Big discount for your friends!'. Maybe we should all plan a road trip and hold him to that! lol!

Had the longest call of my LIFE yesterday. The guy had an ongoing problem of not getting the correct speeds. He had High Speed Extreme Plus. Supposed to be getting 18Mb download speeds, and was only getting 11. The call lasted an hour and 3 minutes, BUT, at the end of the call, he was happy (even though the problem wasn't fixed). Sometimes people don't care if you fix their problem, they just want someone to agree with them and tell them that they're right. Sometimes compassion goes a long way.

With that, it's time to get Andy a coffee and figure out supper plans for tonight. A bunch of Andy's friends, his birth mom, and I are all going out for supper tonight. Should be fun!

Peace out!
-Tanya